Shipping & Returns Policy Shipping
At Nexo Peptides, we strive to process and ship your order as quickly as possible.
Orders placed before 1:00 PM Pacific Time (PDT), Monday through Friday, are shipped the same business day.
Orders placed after 1:00 PM PDT, on weekends, or on holidays will be processed and shipped on the next business day.
Once your order ships, you will receive a tracking number via email.
Shipping times vary depending on the destination and selected shipping method.
Please ensure your shipping address is accurate before placing your order. Nexo Peptides is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Returns & Refunds
Due to the nature of our products, all sales are final. We do not accept returns or exchanges on research products.
If your order arrives:
Damaged during shipping
Incorrect
Missing items
Please contact us within 48 hours of delivery at support@nexopeptidesus.com with your order number and photos of the issue. We will review your claim and work to provide a replacement or appropriate resolution when applicable.
Order Changes & Cancellations
Orders may only be modified or canceled before they have been processed for shipment. Once an order has been shipped, it cannot be changed or canceled.
Research Use Only
All products sold by Nexo Peptides are intended strictly for laboratory and scientific research purposes only. They are not for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease.
This policy is clean, professional, and suitable for a research peptide website while clearly communicating your same-day shipping cutoff.